Refund and Returns Policy
At Sale-rise.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return if:
- The item you received is damaged or defective
- The item is incorrect or different from what you ordered
- The product arrives in poor condition
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be returned in the original packaging
- The return request must be made within 7 days of receiving the order
2. Non-Returnable Items
Certain items cannot be returned, including:
- Used products
- Items damaged by customer misuse
- Clearance or final sale items (if applicable)
3. Refund Process
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Your refund will be processed within 5–10 business days
- The amount will be returned to your original payment method
4. Late or Missing Refunds
If you have not received your refund yet:
- Check your bank account again
- Contact your credit card company (it may take some time before your refund is officially posted)
- Contact your bank for further processing time
If you still have not received your refund, please contact us.
5. Return Shipping
Customers may be responsible for return shipping costs, unless the product received is damaged or incorrect.
Shipping fees are non-refundable.
6. Order Cancellation
Orders can only be canceled within 12 hours of placing the order. After this time, the order may already be processed for shipping and cannot be canceled.
7. Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
Website: Sale-rise.com
Email: info@sale-rise.com
Phone: +1 307 445 9937
